How to Send Direct Messages to Other Users
There are several ways you can send a direct message to another user on the platform:
1. Through a User’s Profile:
Simply click on the user’s profile. Underneath their main profile photo, you’ll see the option to send a message. Click it to start a conversation.
2. Via Media Content:
You can also send a message by interacting with a user’s media. Click on any image or video they’ve shared once it enlarges, look for either a small envelope icon in the bottom right corner or a grey box labelled "Message." Clicking this will allow you to reach out directly.
Types of Messages You Can Send
The primary form of communication is a direct message, a custom message you type yourself. However, the platform also supports automated introduction messages, which are especially useful when you're new or looking to make first contact easier.
These intro messages are sent automatically when there’s mutual interest between you and another user. You can personalise or update your introduction message at any time.
How to Update Your Intro Message
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Click the menu icon (☰) in the top right corner.
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Select Settings, then choose Advanced.
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Under the Promote Me section, you’ll find a field to enter or edit your introduction message.
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After making your changes, click Save to update your settings.
How to Turn Off Intro Messages
If you prefer to send only custom, manually written messages, you can disable automated introductions by following these steps:
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Click the menu icon (☰) in the top right corner.
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Scroll down and click the Settings gear icon.
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Navigate to the Advanced section.
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Locate the Introductions section and select the Block option.
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Click the Update button at the bottom of the page to save your changes.
Once this setting is updated, you’ll only receive direct messages personally written by other users, no more automated intro messages.
Supermatch Messaging
If you Supermatch with another user, you’ll unlock the ability to send them a direct message, even if you're using a free account. This is one of the key benefits of Supermatches, making it easier to connect with members.
Want to learn more about Supermatches? Click here.