Downloading a Copy of Your Data
You can download a complete copy of all data we hold that is associated with your account. We take great care to protect your personal information, which is stored securely in our data centres.
Please note that once you download your data, its security is beyond our control. We recommend taking appropriate precautions to keep it safe on your device.
How to Download Your Data
Contact Support
Reach out to our support team and request a data download. Once your request is processed, we’ll enable the download option in your account.Download Your Data
Log in to your account.
Click the menu icon (☰) in the top-right corner.
Select Settings → Membership.
In the Data Handling & Privacy section, click Download Your Information.