We are committed to keeping you informed and connected with the latest updates regarding your profile and the activities of other members. We understand that life can get busy, so we’ve implemented multiple ways to ensure you never miss important interactions, even when you're not actively on the site. Whether you’re away or browsing, we aim to keep you in the loop.
Email Updates:
One of the main ways we try to keep you updated is through email notifications. When you're away from the site, we want to make sure you're still connected to the activity happening around your profile. To do this, we send out a daily summary email.
This daily summary will provide you with a concise overview of your most important activity, including:
- Recent messages: Stay up to date on any new conversations or replies to your ongoing chats.
- Likes: Find out who has shown interest in your profile, posts, or media.
- Profile views: See who has checked out your profile recently, which can indicate interest or engagement from other members.
With this daily email, you can quickly catch up on your activity without needing to log in to the site. It’s a convenient way to stay in touch with what’s happening in your online space, even when you're away.
Real-Time Notifications:
When you are on the site, we take your experience a step further with real-time notifications. These alerts keep you informed about new interactions as they happen, so you never miss a beat.
To access your notifications while browsing, simply click the bell icon located in the top right corner of the site (right next to the hamburger menu ☰). This will take you to your notifications page, where you’ll find multiple categories to help you track different types of activity.
Here’s a breakdown of what you’ll find in each notification section:
1. All Notifications:
This section is a comprehensive summary that combines all notifications from the other five sections. If you want a quick overview of everything that’s happened since you last visited, this is the place to go. It’s an easy way to stay informed at a glance, without having to check each section individually. Perfect for catching up quickly on anything you may have missed.
2. Likes:
The Likes section is where you'll see all the likes you've received across the site. This includes likes on:
- Your profile (if someone is interested in connecting with you).
- Media (such as photos, videos, or other posts).
- Comments (on your posts or others’ posts).
It’s a great way to track engagement and understand who is interacting with your profile and content. Each like is a small form of interaction, and this section helps you stay on top of them all.
3. Views:
This section will show you who has viewed your profile recently. If you’ve noticed someone checking out your profile more than once, this is the place to confirm their interest. Profile views give you insight into who is paying attention to your content and can be an indicator that someone is interested in connecting further. It's always good to know when your profile is attracting views, and this section makes it easy to see who’s been looking.
4. Online:
In the Online section, you’ll be able to see who is currently active on the site among your matches and friends. If you want to have a quicker conversation or get an immediate response, it’s a good idea to reach out to those who are online. By sending a message when someone is online, you’re more likely to get a fast reply, making this section perfect for those spontaneous chats.
If you're about to send a message to someone and see they’re online, it’s often best to do so while they’re active so the conversation can flow in real time.
5. Updates:
The Updates section helps you stay connected with what your matches or friends are posting on the site. It shows you the latest posts, new photos, status updates, and other interactions that your connections have made. If someone you’re interested in has posted something new, you’ll find it here. It’s an excellent way to keep up with what’s going on in the lives of your matches, so you can stay engaged with their activity and continue the conversation naturally.
6. Other:
Finally, we have the Other tab, a feature designed to help keep your primary inbox focused on the most important and relevant interactions.
Think of the Other tab as a smart filter. It’s specifically for messages or notifications that are less frequent or come from accounts that our system is still evaluating. This might include messages from users you haven’t interacted with much or messages from accounts that our system hasn’t fully verified yet. This tab helps prevent your main inbox from becoming cluttered with less relevant or potentially unwanted communications, so you can focus on the conversations that matter most.
What’s inside the Other tab:
- Messages from less frequent contacts: If someone you haven’t interacted with much sends you a message, it might be routed to the Other tab to keep your primary inbox from getting too cluttered.
- Notifications from new or less active accounts: If an account is new or hasn’t engaged much on the platform, its notifications may land in the Other tab until it becomes more active.
You have full control over the Other tab. You can check it at any time to read and respond to any messages or notifications there. However, we recommend that you exercise caution when engaging with new or unfamiliar users, as you would on any online platform. While most interactions in the Other tab are benign, it’s always important to be mindful of potential spam or unwanted messages.
Safety First:
Our top priority is ensuring that the platform remains safe, welcoming, and positive for all our members. If you encounter a message, profile, or behaviour that makes you feel uncomfortable, we strongly encourage you to report it immediately. Our support team is always available to help investigate any issues and provide assistance to keep your experience on the site as smooth as possible.
For more safety tips, please click here
With these features, we strive to offer a seamless, organised, and secure experience. Whether you’re receiving daily email summaries or checking notifications in real time, our goal is to keep you connected to the members and interactions that matter most, while keeping everything else organised and under control.
If you have any questions or need help managing your notifications, our support team is here to assist you every step of the way.